You know they're stupid, I know they're stupid, so why don't THEY know they're stupid?
I was just going through my Inbox today reading more stupid emails, some are even replies to auto-responders which told them exactly what to do, yet they ask again.
My first thought was to install yet another auto-responder to automatically answer replies to the first auto-responder that would clarify the situation.
Dear Customer,Not that I would actually send such an email, but god knows there are days I really truly want to send that.
If you replied to the previous email you're stupid.
The email was written at a 3rd grade level so even a school child could follow the instructions. If you don't have any children look outside and there's probably a child , age 8 or above, playing ball in the vicinity that can help you out with your current problem.
Please read the simple instructions and just click the damn link in the previous email.
You did see that link, right?
It's not hard, click the damn link.
Regards,
Customer Support
However, they would probably just reply with another question...